Common Logistic Inefficiencies That Are Killing Your Bottom Line

Logistics is often viewed simply as the moving of goods from vendors to customers or from manufacturing facilities to warehouses or distributors. In actuality, it’s a lot more than that. Logistics is a process that involves the entire company, and inefficiencies within it can significantly impact the effectiveness of your business. Find out what they are and how to make sure they do not slow your company down.

Bad Information Management

In business, information is everything. Without relevant information, you won’t be able to do anything. There can be no planning, no insight into the work process, etc. By missing out on just one item, or piece of information, you risk destroying your company in the long run – and this simply cannot happen.

Therefore, the most important thing is to obtain all the relevant information for your business. The best way to do this is through an information management system. There are two ways you can go: custom solution or an existing one. If your company is in good financial standing, and you can afford it, we recommend that you obtain a customized system.

By integrating this information management system into your work process, you will be able to track all of your orders, warehouse inventory, supply chain, delivery, etc. Your entire business will go through a thorough transformation from the bottom up. Information management is the key to your business success.

Poorly Trained Employees

This is another part of logistics that many businesses somehow overlook. In every part of your company, trained, knowledgeable employees are an essential component of the entire work process. And logistics is no exception to that.

Your employees have to be fully trained for the position, and they need to possess enough knowledge to deal with their daily tasks and challenges. If you have staff members who were trained years ago, they won’t be able to contribute in their full capacity; they have to be trained anew, and learn everything about the new developments in the industry.

SOP That Needs Reworking

SOP or standard operational procedure is the axis of your work process. Just because you have a SOP and your company is working – doesn’t mean that you have the best SOP around.

Oftentimes, a good SOP doesn’t have too many steps. Some of the best SOPs have only a couple of steps, but they are all well thought out and tailored to the needs of the company. Therefore, you have to make sure that your SOP is in touch with the company values and your business requirements. SOP must address all the aspects of the work process, enabling them to work efficiently. Also, remember that a good SOP always includes regular quality control.

Neglecting KPI

KPI, or key performance indicator, is a very important aspect of logistics, and you should give it your utmost attention. In essence, KPI is an objective measurement of your work progress, based on two factors – 1) your business goals and 2) your standard of performance.

Just any a physical measurement instrument, KPI tells you how fast you are going toward your business goals within a given time frame. In order to be effective, KPI must include measurements from all the key aspects of logistics, such as:

  • order invoicing
  • inventory
  • purchase and supply
  • stock management
  • transportation

The more elements you include into your KPI, the more accurate its results will be.

Neglecting the Supply Chain

Supply chain is not some addition to your business. It is not an optional part of your business – it is your business. Think of supply chain as the bloodline of your company. If you block it, or don’t pay enough attention to it, your business will wither and die.

In order to make it as effective as possible, think of your supply chain as a standalone business within your company. It still belongs to your company, it works along with it – but it is also independent. Your supply chain is your connection to the market; without it, you are completely lost. The better your strategy for your supply chain is, the better your commercial results will be.

Be sure to have a supply chain with a good network design and solid supplier performance – both are equally important for its success. As mentioned earlier, your supply chain resembles a bloodline – in that sense, its network design is the system of veins and arteries and the supplier performance is a pulse.

No Strategic Planning

If you don’t know where you are going, you won’t get anywhere. This is where the importance of strategic planning lies. Your business, as a whole, needs strategic planning in order to survive, but so does every aspect of your business – including logistics. You need to develop a solid strategy for your warehouse, transportation, ordering, suppliers, vendors, etc.

Don’t leave anything to chance – each section of the work process has to be well thought out. Although you run your business on a day-to-day basis, you cannot allow yourself to plan on a day-to-day basis. Strategic planning requires seeing the “big picture” and thinking long-term.

If you’ve enjoyed this article, share it around. Subscribe to our mailing list to get continuous updates on business insights like this. Follow us on Facebook and LinkedIn for even more content. We want to empower you with the knowledge you need to excel and succeed, and would love to see you as a part of our community. 

How You Can Use Your Data And Analytics To Improve Efficiency

The most important aspect of any business is gradual growth. Status quo is never beneficial for your company, because it will eventually slow you down and affect your efficiency. Once that happens, you will be past the point of no return. This is why it is essential that you keep growing and maximizing your potential.

One of the essential aspects of your business should be focusing on data and analytics. Sadly, many companies simply ignore this; yet, it is exactly what makes all the difference. Let us see how you can improve your business and increase your efficiency through data and analytics.

1. Learning More About Your Customer Base

By analyzing the data obtained from your customers, you will be able to learn more about them and direct the focus of your business to those aspects that really matter. If you have a product, or a service, the key is to present that to your customers in a way that best suits their needs and preferences – and get them to do business with you.

However, if you don’t know enough about your customers, you won’t be able to come up with the most effective business strategy. As a direct result of this, you will spend way too much time on the implementation of a business strategy that may not be nearly as effective, thus losing a lot of financial resources.

When you have enough relevant data, you can create the perfect customer profile; in turn, this will enable you to tailor to your customers’ needs in the best way possible. Your products and services will become a lot better, your marketing will become much more effective, and your overall productivity will increase exponentially.

2. Optimizing the Recruitment Process

Many companies lose a lot of time on the recruitment process, and one of the reasons for this is because they don’t make the best use of data and analytics. Before advertising a job position within your company, or thinking about expanding the workforce, you have to know exactly what you want to achieve – and how.

This is why it is important to conduct a thorough analysis of your entire company from the bottom up, paying close attention to every aspect of the working process. By analyzing the work process as a whole, you will be able to see which parts of it need some improvement. Your business data will show you exactly what you need: it could be a new position, or a rethinking of a work process, etc.

But there is really no point of employing more people unless you know what you are looking for. And the best way to achieve this is through analyzing your data. Therefore, be sure to conduct an analysis of your monthly, quarterly and yearly productivity. Once you do this, the actual recruitment process will improve, and you will get the right people on board.

3. Improving Decision-Making Abilities

There are instances when a company leader is faced with a hard decision and when making the right move becomes extremely frustrating. In times such as these, some managers listen to their “gut feeling” and reach a decision without a clear idea of why they did it.

Unfortunately, this often leads to terrible consequences, as the whole company suffers in every way possible. This is why it is important to consult your data when faced with hard choices and tough challenges. Making an accurate prediction is a delicate practice, which is why you need to lower the risk as much as possible.

By analyzing your past business activity, and comparing your business strategies, goals and results, you will be able to come up with the most viable solution and make the best decision possible. The more business data you consult and the more effort you put into your analysis, the better your final decision will be.

4. Moving Past the Competition

In today’s world, companies are coming and going faster than ever before. The competition is fierce, and there are simply no guarantees. Therefore, if you want to stand out from the crowd and gain the upper hand, you need to put your data to good use.

It is crucial that you know this one thing – every successful company out there is analyzing its data right now. Why should you be any different?  The biggest, strongest companies of today are all data-driven, and you are well advised to adopt this as your primary working principle. Make sure that you are analyzing your own data, as well as your competitors’.

There is simply no way to dominate an industry, or make a major impact, unless you know where you and your competitors are. You will learn where your competitors got things right, but also where they underperformed – which will enable you to come up with more effective strategies.

If you liked this article, please share it with anyone who you think may benefit from it. Subscribe to our blog and follow us on Facebook and LinkedIn to get continuous updates on new business insights, as well as tips and tricks on how to improve your business.

How Lean Principles Can Turn Your Healthcare Company Into An Efficiency Machine

When it comes to Lean and healthcare, you really shouldn’t view it as just another program, or a business section that needs to be introduced. In fact, Lean is a complete transformation of a facility from the bottom up. You should look at it as a brand-new business culture that will help your company achieve groundbreaking results.

Once you implement Lean into your work community, you will see changes in the atmosphere, employee attitude, work efficiency, work habits and, of course – overall productivity. Lean is not something you do once and then forget about; it is an ongoing transformation of your work environment and everyone involved in it.

If Lean can be summed up in a single phrase, that it would probably be – gradual improvement. That’s what Lean really comes down to: it is a gradual improvement of a company, in every possible way. Furthermore, it creates a whole new set of professional values your employees can adhere to.

Lean unifies the whole work process around a single purpose, giving both the employees and patients a sense of working on a common goal. In turn, this results in outstanding results and numerous physical and psychological benefits.

Let us break down all the principles of implementing Lean management into your healthcare company. You will see all the ways in which your health care company can be transformed if you opt for it.

1. Increased Employee Engagement

Employees are given tasks which help increase their overall work engagement and productivity. They are allowed to come up with new ideas for improving their engagement, and discuss them with their colleagues. Communication among workers is smoother, discussions are more constructive and goal-oriented, and each problem is worked on until a solution is reached. Every new idea is welcomed, and every possible approach to the work process is given enough thought.

This practice has proved to be highly effective, as employees who speak to each other openly are more engaged and productive. The core value of this practice lies in its team-building aspects, as effective collaboration of the entire medical team can significantly reinforce all aspects of the work process.

2. Increased Efficiency

The entire work process is rethought and redesigned. The most important feature of the Lean practice is the creation of standardized protocols; these are designed in such a way that they cut all unnecessary aspects of the work procedure and reinforce its integral parts. Staff members are focused on problem-solving as one of the major contributing factors to the overall quality of the workflow.

Oftentimes, this practice turns entire medical facilities upside down, rearranging the work process in the best possible way. The biggest asset of this practice is the strengthening on the whole work environment, where every staff member knows exactly what to do and how to do it.

3. Reinforced Skillsets

The skillset of the staff members is their most important asset. Without skilled, knowledgeable workers, the whole medical facility can be compromised, and this could even lead to fatal consequences.

Lean methodology puts extra focus on the skillset of the workforce, making sure that every team member is absolutely equipped (professionally, physically and psychologically) for performing their given tasks. The work process can further be improved through the use of Lean consultants and facilitators, who apply the best practices for workplace optimization.

Staff members are treated as equal employees (each with their own skillset) and the entire work process is set to respond to an individual’s set of skills and responsibilities. As a result of this, delays are minimized, work volume is increased and turnover time is cut down significantly.

4. Increased Work Flexibility

Sometimes, when a situation requires it, the work process has to be adjusted to the new “environment”. In these situations, work flexibility is extremely important. Working around an emergency, and coming up with the most effective strategy is key for all medical facilities.

Lean implementation helps medical facilities improve their work flexibility and optimize their employees for all case scenarios. This results in better overall efficiency and increased productivity.

5. Reinforced Reputation

If a healthcare company or a medical facility works like clockwork, it will definitely show in their reputation among the clients and patients. Lean management helps healthcare companies reinforce their image among clients through consistent quality of services provided. Sadly, this is something that many companies choose to ignore.

With too many drops in the quality of service, a company jeopardizes its future in the market. Through Lean management, every part of the company will come together, turning the entire company into a healthy organism. When a company works perfectly, the service recipients will be absolutely satisfied – and they will spread the word around.

If you’ve enjoyed this article, share it around. Subscribe to our mailing list to get continuous updates on business insights like this. Follow us on Facebook and LinkedIn for even more content. We want to empower you with the knowledge you need to excel and succeed, and would love to see you as a part of our community.  

How To Turn Your Executive Vision Into Action

Planning future actions is an integral part of any successful business, but this is oftentimes easier said than done. Even some of the most successful companies in the world struggle with executing their business strategy and setting long-term goals.

Here are some of the things you should do in order to maximize your potential for work execution.

Focus and Determination

Remember, the most important asset of any successful business is continual growth. In the long run, a business will be measured by its determination to grow and develop on a continuous basis. The pressure is hard, and the challenges are numerous – but it is essential that you keep growing as a company. Otherwise, everything will collapse like a house of cards.

Unfortunately, there are so many companies that forget (or deliberately ignore) how crucial long-term planning is. If long-term goals are not set, and if there is no long-term strategy, your executive powers will diminish and your business potential will dwindle. Therefore, the most important asset of your company is – determination to set and achieve long-term goals.

Valuing All Tasks

If continual growth is to be achieved, business leaders must come up with effective practices. In today’s world, there are so many business leaders who don’t put enough thought into developing their business strategy. Others ignore the importance of small tasks and day-to-day work, focusing solely on what awaits them ten years from now.

Unfortunately, this is not a good approach. And the reason is simple: all long-term success depends on completing those tedious, minute tasks during every single workday. That is the key element: there are no small tasks and secondary work activities. It all must work itself into your company’s “big picture”.

You probably know the saying “the chain is only as strong as its weakest link”. Well, the same principle can be applied to business: “your company is only as strong as the attention you give to even the smallest of tasks”. Once you realize this fairly simple principle, and start incorporating it into your work culture, you will witness massive changes in your productivity and business results.

Maintaining Flawless Communication

It is practically impossible to maintain business success without proper communication in the workplace. Every business leader must be aware of the following: unprocessed information is useless. And one of the ways in which information is processed is through good communication in the workplace.

All the business elements that come into play must be given solid information to work with. Every company has multiple sectors, and each of those sectors is further divided into smaller work environments. The lack of communication, or even poor communication – will result in unsatisfactory business results. When we say “communication”, there are two main aspects: communication of ideas and communication of orders. One cannot go without the other.

Communication of ideas focuses on presenting the employees with the company’s vision and general ideas: brand identity, work culture, etc. Every employee has to be aware of this at all times. Communication of orders revolves around day-to-day activities that are essential to the long-term success of the company. Orders stem directly from ideas, but they are more on the practical side of things. It’s like hardware and software on a computer – both are equally important.

To put it simply, when it comes to communication in the workplace – no stone can be left unturned. Everyone, from the CEO to the last employee in the chain must be connected into a single network of work information that’s spread across the company.

Every company is based on a single story: stories are what drives us, and we absolutely depend on them. Make sure that your company story is a positive one, and tell it to all of your employees, top to bottom. This will enable you to execute your vision effortlessly.

Maintaining Discipline

Discipline is essential if you want to achieve your business goals. If there isn’t enough discipline in your work process, you will experience numerous problems along the way. It is important that you have a work calendar and adhere to it throughout the work week.

Oftentimes, you might find it hard to stay on schedule and not miss an important point – but this is when it’s absolutely necessary that you do it. Remember this: your priorities don’t mean a thing unless you back them up with your work discipline. Discipline is an integral part of the execution process in any business.


If you’ve enjoyed this article, share it around. Subscribe to our mailing list to get continuous updates on business insights like this. Follow us on Facebook and LinkedIn for even more content. We want to empower you with the knowledge you need to excel and succeed, and would love to see you as a part of our community. 

Lean Principles In An Office Environment

In order to make the most of what Lean has to offer, you should start from your office environment as the core of your work process. Once you effectively implement Lean into your offices, everything will fall into place, and you will notice a significant rise in your productivity.

Why is Lean important in an office environment?

The simplest explanation would be that Lean is there to increase the work process speed and reduce waste as much as possible. By helping accomplish this, it will add value to every task performed and, ultimately, will increase the productivity of the company as a whole.

The work process speed is increased by cutting away everything that slows it down, such as unwanted or unnecessary tasks. Waste reduction is achieved through elimination of everything that is considered waste in an office environment:

  • Processing errors (general rework, missing information, lost files, etc.).
  • Uncontrolled production cycles (producing too much or too little, depending on the business strategy).
  • Idle time (awaiting approvals, delays in the work process, being late, etc.).
  • Unnecessary motion (staff members moving around the workplace without any particular need or connection to their given tasks).

Why should you implement Lean in your office?

First of all, Lean will help you easily identify all the problem areas in your work surroundings. You will spend significantly less time on figuring out what to do, and you will have a clearer understanding of your potential business strategy.

Furthermore, you will increase your efficiency and save a lot of financial resources along the way. Once your office environment becomes “Lean-friendly”, all of your staff members will know exactly what they need to do, and their targets will be met much more effectively. By doing away with everything that is redundant, you will be able to focus on the essential aspects of your work process; in turn, this will cut costs and contribute to your financial wellbeing.

Also, implementing Lean into your office areas will simplify the entire work process for your company. You will have a much clearer picture of the priorities, while the paperwork gets cut down to the bare minimum. Lean principles are excellent when it comes to prioritizing work tasks within a given process. You will find the most logical way in which to perform a certain task and, as a direct result of this, the whole work process will flourish.

Once Lean practices are fully integrated into your work process, the morale of your employees will become stronger. They will know exactly what they are doing, and the entire working atmosphere will be much better.

How to implement Lean in an office environment?

1. Redefining meetings

Business meetings have to be as short and effective as possible. A good practice would be to set a strict time for meetings within each working area (department, section, etc.) and to maintain the meeting schedule on a continuous basis.

Enough time should pass between two meetings, in order to improve their effectiveness. Each meeting should have only a couple of topics on the agenda, or only one topic – the most important one. During the meeting, only relevant questions should be asked.

2. Introducing the 5S Principle

This is a Lean principle for structuring the work process through strict categories and sub-categories for better work optimization.

  • Sorting – separating the necessary from the unnecessary
  • Simplifying – doing away with everything that makes the work process complicated
  • Shining (cleaning) – regular cleaning and inspection of the office area
  • Standardizing – establishing strict guidelines for keeping the work area organized and fully-functioning
  • Sustaining – keeping the office productivity on a certain level, and coming up with new ways for improvement
3. Ongoing employee education

Organizing workshops, seminars, lectures and educational classes for all staff members, making sure they are all fully engaged and attentive.

This way, employees will be highly informed on the new developments within their industry, and they will be more capable of focusing on their daily tasks in the most productive way possible.

4. Employee cross-training

By being cross-trained for multiple positions, employees can:

  • learn a set of different skills
  • become more aware of the entire work process
  • understand the importance of every work task
  • increase their own work flexibility
  • stay focused and motivated throughout the work week
  • become deeply engaged in the work process
  • develop problem-solving abilities
  • value the importance of teamwork
  • embrace company culture and work ethics
  • increase company productivity on a continuous basis

These are just some of the Lean principles for an office environment, but even small changes can bring considerable improvements to any office environment.

If you’ve enjoyed this article, share it around. Subscribe to our mailing list to get continuous updates on business insights like this. Follow us on Facebook and LinkedIn for even more content. We want to empower you with the knowledge you need to excel and succeed, and would love to see you as a part of our community.  

Benefits Of Lean Training

Lean training methodologies use data, measurements and statistics to identify process inefficiencies and then applies strategic tools to eliminate defects by decreasing process variation.
Organisations that effectively apply a Lean methodology will reduce waste, increase profit and enhance shareholder value.

For example, General Electric used Lean techniques to increase profits by $2 billion in a one year period.

Investing in Lean training for employees at all levels within a company can be a catalyst to increasing productivity and profitability. The foundation of a successful Lean training programme is a thoroughly trained base of empowered employees. Once the number of employees with Lean training reaches a critical mass in the company, productivity can begin to improve without increasing capital costs.

A company benefits from Lean training the most when a significant number of its employees are trained in the methodology. When employees have adequate Lean training they become much better problem solvers and can continue to increase the company’s productivity for the remainder of their careers. As more employees are trained in the Lean process, the company gains more professionals to help alleviate issues, more minds to solve problems and more hands to help execute the solution

Will Lean Training Work for Your Business?

Lean has been used successfully not only in the manufacturing sector but also in a variety of other industries including banking, healthcare, the military, fast food chains, airlines, hotels and retail stores. Lean Six Sigma techniques can be used to improve any repetitive process whether the process belongs to a large or small organisation.

Acclino’s Online Lean Training Solution

Online Lean training can offer a higher degree of convenience and flexibility. Quality online courses, such as the courses offered by Acclino, have interactive dashboards where students learn the course material, take tests and monitor their progress. Acclino’s online courses include videos, lectures and real life case studies to enhance learning, allowing students to do their training at their convenience and at their own pace. For more information on Acclino’s Lean Training services, please get in touch via the website

The Acclino framework will work on any process in any organisation. It is simple to understand and apply. It will fully engage your people, deliver outstanding results and guarantees no jargon, no pain and no excuses!

Lean In A Transactional World

Defects in Transactional Processes

Transactions are an integral part of a business. Some transactions are simple, however most are complex and grow over time into unwieldy processes that are no longer competitive and drain resources. Insurance and banking transactions, for example, can take days or weeks to complete, resulting in customer dissatisfaction and extra costs.

Defects in transactional processes are difficult to identify and can impact subsequent steps in the process. In addition, details are concealed on computers and desks throughout an organisation.

Surprisingly, some of the biggest opportunities and most powerful results in a Lean flow implementation come from service or transactional processes, even in a manufacturing company! Typically at least 70% of the cost of a business is outside of the manufacturing floor, yet these processes are often ignored in process improvement efforts.

Whether you need Lean manufacturing, Lean service, or some of both, the Lean flow system provides a comprehensive solution. Although Lean Six Sigma has its’ roots in traditional manufacturing, it also helps to improve back office operations in those same organisations. The Lean methodology is spilling over into services such as finance, public administration, transportation, customer service, insurance and I.T.

All Work Can Be Analysed as a Process

A process is defined as a set of activities linked together with some type of dependencies ending with an output (deliverables). Multiple inputs can enter the process at different points (activities or operations). So it does not matter if the output is a manufactured product or a completed transaction such as a “One Number Forecast” or “Financial Plan” or “Operational Plan”.

The primary difference between manufacturing and non-manufacturing processes is the “Flow Unit” – this is the base unit that flows through the value stream as the value is being added to it. In manufacturing, the flow unit is inventory. In transactional process it may be a document, report (paper or virtual) etc. In some service businesses, the flow unit is the Customer.

The key in Value Stream Mapping (VSM) is understanding what the ultimate customer values. The tools you use to map a process are just that – tools!. The primary goal of VSM is to visually represent the various activities and their linkages to each other. The team members (process owners) will then identify what is value-add and what is non-value-add.

The most basic concept in Lean and Flow process improvement is that all work can be understood and analysed as a process or series of processes. In non-manufacturing environments, we will focus on the “transaction” or customer deliverable to understand process capability and optimisation.

Optimising the Flow of Your Transaction Processes

Data is gathered to describe the process, so it can be re-engineered to eliminate wasteful activity and focus on delivering the desired results in the most efficient manner. This is as true of a service or administrative process as it is of a manufacturing operation.

Lean can help to optimise all service delivery processes by targeting wasteful processes and either removing them completely or move to a more effective state as part of a journey of continuous improvement. Companies in the service sector are constantly under pressure to deliver excellent customer service, faster response times and valuable support for their customers. A service company is very different from a manufacturing company, however it still has many wasteful processes that could be removed or reduced.

The key to maximum productivity is a well-designed process run by trained and flexible employees who can follow simple signals that tell them where their skills are most needed at any given time.

Lean has made inroads in the Services industry but has considerably more opportunity for implementation. Most of the delay stems from the belief that Lean does not apply to service functions. Although it may seem surprising at first applying the traditional Lean approach works very well in a service industry. Establishing a culture of Lean is the same as for any other industry.

Using Lean in transactional environments calls for a slightly different mindset. Clearly identifying the potential areas for improvement is challenging because almost all of the transformations are done electronically and therefore are privy to only a few people at any one time. Sometimes knowledge of the process may be limited to the step that the person performs and perhaps the previous or next step. No one owns the process and even determining who could potentially own the process is problematic since a wide variety of people have portions of the process under their area of authority.

Added to all of these difficulties is the organic nature of the process itself. When organisational changes occur, tasks are transferred to different departments or individuals and some of the knowledge of that transactional process may be lost or distorted. It’s like the electronic version of telephone, where the message is corrupted as it moves from person to person. Since no one person sees the entire process no one recognises the wastes.

It is imperative that those working in transactional environments learn to view their tasks as part of an entire process, be able to identify the process and find a way to determine process owners. Obviously this requires collaboration within and across departments as well as the desire and ability to claim responsibility for a process.

Another major objection to Lean is that Services are considered a creative, flexible process that cannot be standardised. While there is a kernel of truth to this objection much of the waste in a process stems from the belief that each customer request could or should be handled individually to best meet any possible customer need. In fact, the customer benefits from standardisation in the process because standardisation ensures quality and speed of service. Creativity is needed to design flexible points into a standardised process.

The best way to find this combination of standardisation and flexibility is to complete a VSM for the entire process (customer request to customer delivery). This method differs only slightly from a traditional manufacturing Value Stream Map. Many people across several departments may be needed to complete one VSM. It is important to include everyone not only to stay true to the Lean principle of going to those who do the work but also to identify risks, redundancies, opportunities for flexibility and to begin collaborating which will also be needed for the kaizen activities.
Lean is an obvious choice for those wishing to be more competitive and improve efficiency in the Service industry.

Acclino Solutions for Transaction Services

Acclino’s Lean Tools   and techniques can improve the customer experience by reducing unnecessary activities and unnecessary IT processes, whilst also providing solutions to cut down on errors, maximise employee empowerment and become more cost-effective.

Service companies have so many different processes to their business, that without effective coordination in place, mistakes can easily occur. Every task needs to include a thorough process of planning, writing, designing and proofing to generate a high enough standard of quality for their clients. These ongoing processes are not only extremely time-consuming, but with different tasks being assigned to different departments, project efficiency could also be compromised.

Lean implementation can help service companies to streamline their processes by removing tasks that are unnecessary and implementing a much more efficient approach. In doing so, Lean also provides a direct improvement on work quality and therefore provides added value for the customer.

Let us help you get started on your Lean journey in your service and transactional processes. Acclino’s innovative training tools can help you and your teams find better solutions for your transactional services. Get in touch with us here

Lean Training For Financial Services

How Effective is Lean Training for the Financial Sector?

Lean training can provide businesses such as banks, insurance and investment companies with more productive and cost-effective solutions, therefore reducing risk during an economic dip. Lean training will also help to improve employee satisfaction, increase customer value and ensure the supporting activities are focused on delivering value.
Financial firms are a prime example of a service sector that cannot afford to be wasteful, due to strong competition, the impact of the recent financial crisis and vulnerability to economic downturns. Yet, it is claimed that at least 40% of costs in the financial sector are spent on wasteful activities that have no added value to the customer. Although they cannot control the fluctuating economy, financial companies can however invest in refining and redefining their own operations to ensure more effective and customer focused operations.

Financial Sector Explores the Benefits of Lean Training

The financial services sector is highly regulated with little or no room for error. Today the cost of quality and data accuracy is high on the radar for those organisations who want to remain competitive and build market share. Many banks, finance houses and data processing organisations have started to explore the benefits of Lean Training. There are numerous opportunities to transform and simplify processes across every financial organisation. Those who do so successfully will substantially reduce their service lead times, drive down costs and create additional business capacity.
All too often however, organisations that embrace Lean, try to run before they can walk. They wind up making the simplification process complex.

Acclino Lean Training Tools and Techniques

Here at Acclino, we have distilled the essence of Lean, Six Sigma and Project Management into one framework and a handful of simple to use tools. The Acclino framework will work on any process in any organisation.

  • It is simple to understand and apply.
  • It will fully engage your people.
  • Delivers outstanding results.
  • No Jargon, no exams, no pain, no excuses.
  • Acclino make it simple and keep it simple.

So How Will Acclino’s Lean Training Model Work for the Financial Services Sector?

At Acclino we know that transforming a process is both a science and an art. We will walk you through the science, step by step, in a highly interactive, learning-by-doing workshop. We will also teach you the art of process transformation and how to fully engage people using real life case studies.

Take a Look at Some of Acclino’s Outstanding Achievements in the Financial Sector:

  • Financial processes transformed with 60% of unnecessary steps eliminated while at the same time making those process more robust and safe.
  • Documentation right-first-time rates increased to 99%.

For more information on Acclino’s Lean Training services, please get in touch via the website
Whether you are the sponsor, the owner, the facilitator or a key team member this training course will work for you and your organisation. Join us on our next Lean training programme and start your process transformation.

State Street Bank
Aer Lingus
Kingston Hospital NHS
ASC Global Recruitment
International Financial Data Services